Frequently Asked Questions

Your annual WHHA fee pays for the following:

• Landscaping on a weekly or biweekly schedule depending on the area.
• Exterior fence painting every 10 years.
• Snow removal in common areas.
• Maintaining architectural guidelines upholding our neighborhoods splendor & integrity.
• Neighborhood enhancement projects.

For more information, check the News section.

Overview

The Whitemud Hills annual fee is reviewed by the volunteer board yearly and voted by members at the Annual General Meeting (AGM) in the context of capital projects that are identified, such as

1. ongoing maintenance costs for flowers/shrubs
2. grass cutting on designated walkways and boulevards.
3. snow removal on designated sidewalks
4. fence repair work
5. augmenting city efforts in the areas of weeding and lawn maintenance

Fee Collection

Once determined at the AGM, homeowners are invoiced in November for the upcoming year.   Fees are due upon receipt with the anticipation that all fees will be remitted by January 31st.  Thank you to the vast majority of homeowners who remit the annual fee in a timely manner (before January 16).   As many of you know, we have had challenges collecting all fees in a timely manner.  This results in wasted time and resources for our office administrators.  To address this, we are introducing late fees for delinquent accounts.

Late Fees

Beginning with the collection of the 2023 annual fees, we will be implementing a series of late fees.  If the WHHA fee is still unpaid by March 31st, a $100 late fee will be applied to the account and the re-invoiced.    The homeowner would then be required to submit the yearly fee owing plus $100.   Should the fees still remain unpaid by June 30^th   a second $100 late fee would be applied to the account.   If the account continues to be outstanding, the same late fees will be applied the following year.

Long-standing Delinquent Accounts

If efforts to contact the homeowner and resolve the outstanding account are unsuccessful, additional measures will be applied.  When an account enters its second year of delinquency, a 5% interest fee will be applied per annum.

If the account continues to be outstanding by June 30th of the second year, a caveat will be registered against the title of the property.  Additionally, all legal fees associated with this registration will be the responsibility of the homeowner.  The caveat will be maintained/updated as necessary to reflect the outstanding obligation and the monies collected upon the sale of the property.

WHHA is not automatically notified when a property transfers title in Whitemud Hills and this at times leads to confusion for the new homeowner. It is the responsibility of the purchaser (through their lawyer) to notify WHHA of any change in ownership.

Information about Whitemud Hills is circulated utilizing the following methods:

• This Website
• Annual General Meeting
• Emails
• Mail

It is important that you keep the owner’s information current.  If your email or address changes please update it emailing us at info@whitemudhills.ca

The Oak Hills Community League and the Whitemud Hills Homeowners Association supports the Edmonton Neighbourhood Watch program and encourages all residents to participate in this worthwhile crime prevention program.

How can I participate?

1. 1. Get to know at least 3 neighbours in your community and watch out for each other’s properties.
   2. Read the crime prevention tips and safety suggestions on the ENW website.
   3. Follow social media and build awareness about crime:
      • https://www.facebook.com/edmontonwatch/
      • https://twitter.com/enwatchinfo
   4. Watch for the orange sign posted in the community and encourage all residents to participate in this worthwhile program by
      • Walking the block and log your walk on the Edmonton Neighbourhood Watch (ENW) website. 
      • Getting a door sticker and show your support.  You can do this by going to the Oak Hills Community League AGM or emailing info@oakhillsonline.ca.
      • Join the Whitemud Hills Crier e-mail list for local updates and alerts. The Whitemud Hills Crier System was created to make residents aware of issues that concern Whitemud Hills residents.  By joining the Whitemud Hills Crier you will also join the larger Alert Announcement System that sends messages out regarding concerns of the greater Terwillegar Riverbend area and surrounding communities  Topics include crime awareness as well as community announcements.  You can subscribe by emailing: whitemudhills@theyegcrier.ca 
   5. Report Suspicious Activity Immediately to:

The Edmonton Police Service. Dial #377 or 780-423-4567 for non-emergencies, or 911 for emergencies.  You can also report suspicious activity via the EPS mobile app.

There are numerous ways to improve our community. The best way is to come to the Annual General meeting and identify yourself as someone who would like to volunteer. Please note that volunteering is not limited to Board membership – together we will better our neighbourhood.  If you are interested in volunteering contact us via this website or email us at admin@whitemudhills.ca.

Yes.  Membership in The Whitemud Hills Homeowners Association is a condition of purchase; a buyer is not given an option to reject it.   If you own a home in Whitemud Hills, there is an encumbrance on your property, which obliges you to pay the annual WHHA membership fee.